constantly keep improving the quality of our support
services to our franchisees. From their initial franchise
training through to our continuing sales and full administration
support; from ongoing curriculum development to high-profile
mass-media Japanese advertising, we aim to provide a
top-notch product to our franchisees and their students.
To always remember that every one of our franchisees
has his/her own reasons for joining our team, and to
respect and respond to those wants and needs in all
our dealings with them.
To continually encourage every Smith's School of English
franchisee as he/she first meets and then exceeds their
own personal and professional goals and to competently
assist them in charting and sounding out their future
To continue searching for additional ways our franchisees
can reach their dreams, accomplish their goals, and
enjoy their lives with those they love here in Japan.
To be genuinely patient and sympathetic with all those
in the foreign community who refuse to consider the
possibility that something that seems too good to be
true might not be.