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- To
constantly keep improving the quality of our support
services to our franchisees. From their initial franchise
training through to our continuing sales and full administration
support; from ongoing curriculum development to high-profile
mass-media Japanese advertising, we aim to provide a
top-notch product to our franchisees and their students.
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To always remember that every one of our franchisees
has his/her own reasons for joining our team, and to
respect and respond to those wants and needs in all
our dealings with them.
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To continually encourage every Smith's School of English
franchisee as he/she first meets and then exceeds their
own personal and professional goals and to competently
assist them in charting and sounding out their future
opportunities.
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To continue searching for additional ways our franchisees
can reach their dreams, accomplish their goals, and
enjoy their lives with those they love here in Japan.
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To be genuinely patient and sympathetic with all those
in the foreign community who refuse to consider the
possibility that something that seems too good to be
true might not be.
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